Cancellation & Refund Policy – Mundo Latam

At Mundo Latam, we understand that travel plans can change. This policy outlines the terms for cancellations, modifications, and refunds for bookings made through our platform.

1. General Policy

All bookings made through Mundo Latam (including flights, hotels, and travel packages) are subject to the cancellation and refund policies of the respective service providers such as airlines, hotels, and tour operators.

Mundo Latam acts as an intermediary and does not control provider-specific policies.

2. Flight Cancellations

• Flight cancellations are governed by the airline’s rules and fare conditions.
• Some tickets may be non-refundable or partially refundable depending on fare type.
• Refunds, if applicable, will be processed after deducting airline cancellation charges and service fees.

3. Hotel Cancellations

• Cancellation policies vary by hotel and room type.
• Free cancellation may be available if canceled within the allowed period.
• Late cancellations or no-shows may result in full or partial charges.

4. Holiday Packages

• Package cancellations depend on the terms agreed at the time of booking.
• Cancellation charges may increase as the travel date approaches.
• Certain components (flights, hotels, activities) may be non-refundable.

5. Cancellation Charges

Cancellation fees may include:

• Airline or hotel cancellation charges
• Payment gateway charges
• Mundo Latam service/processing fees (non-refundable)

6. Refund Process

• Eligible refunds will be processed to the original payment method.
• Refund timelines may vary depending on the service provider and payment gateway.
• Typical processing time: 7–15 business days (may vary).

7. Booking Modifications

• Changes (dates, names, destinations) are subject to availability and provider policies.
• Additional charges may apply for any modifications.

8. No-Show Policy

• Failure to check in for a flight, hotel, or tour without prior cancellation may result in no refund.

9. Force Majeure

Mundo Latam is not liable for cancellations or disruptions caused by events beyond our control, including but not limited to:

• Natural disasters
• Government restrictions
• Pandemics
• Airline or transport strikes

Refunds in such cases will depend on the respective service provider’s policy.

10. How to Request Cancellation

To cancel or modify your booking, contact us:

• 📧 Email: support@mundolatam.com
• 📞 Phone:+1-307-439-0007, +51-955-101-197
• 🌐 Website: https://mundo-latam.com/

Please include your booking reference number for faster processing.